Install Office 2010 32-bit or 64-bit on Windows 7 64-bit Machine?

Advantages of Running Office 2010 64-bit  Ability to utilize additional memory. Excel 2010 can load much larger workbooks. Excel 2010 made updates to use 64-bit memory addressing to break out of the 2-GB addressable memory boundary that limits 32-bit applications. Microsoft Project 2010 provides improved capacity, especially when you are dealing with many subprojects to a large project. Enhanced [...]

Wireless Bridge, Wireless Repeater and Wireless Access Point

Wireless bridge – APs communicate only with each other and don’t allow wireless clients to connect Wireless repeater – APs communicate with each other and allow wireless clients to connect Wireless access point – connect wired network to wireless network  Differences Between Wireless Bridge and Wireless Repeater  Wireless Bridge connects two different protocol types to [...]

Wireless Radio Signalling. Is 5GHz Wireless better than 2.4GHz ?

The GHz range of a wireless radio is only partially related to the speed of a wireless network. 802.11a operates at 5GHz (Max 54Mbps) 802.11g operates at 2.4GHz  (Max 54Mbps) 802.11n operates both  simultaneous dual-band operation (2.4GHz / 5.0GHz) Advantages of 5GHz: Less likely to be congested. The 2.4GHz frequency range is much more prone [...]

Email Marketing Compaign With Mailchimp (Free/Paid)

Most businesses need to communicate with their customer constantly about their goods and services. A commonly used method used is email  marketing, which is an extremely cost-effective method for an organization to market product and services and to develop stronger relationships with its target audience. All you need is an email program like outlook, email addresses, [...]

How to Optimize or Speedup Windows 7

1) Get Better Harddisk – use SATA harddisk with bigger cache (64mb), faster rotational speed 7200rpm 2) Get More RAM  32bits – 4Gb for Windows Vista/Windows 7 64bits – the more the better 3) If you are using a shared/built-in graphics card. Get a dedicated PCI-e Graphics Card 4) Update all devices drivers and System [...]

Kaspersky Named Product of the Year 2011 – PC Mag (Jan 2012)

    Throughout the year AV-Comparatives.org tests security products in a variety of ways. Each product that passes a test receives at least a STANDARD rating. Those that perform better than most but still have areas needing work get an ADVANCED rating, and the very best receive the rating ADVANCED+. At the end of the year, the [...]

Computer Support – Zendesk Help Desk Software

1) Improve response times with powerful ticket management Centralize all your customer conversations so nothing gets ignored and everything is searchable from one place. Easily organize, prioritize and engage with others on support requests to ensure your customers get accurate and timely responses. Quickly identify and respond to high-priority issues with the help of customizable [...]

Search Engine Optimization SEO

Search engine optimization (SEO) is the process of improving the visibility of a website or a web page in search engines via the “natural” or un-paid (“organic” or “algorithmic”) search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search [...]

Business Continuity Planning BCP and Disaster Recovery Planning DRP

Business Continuity Planning is the activity performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. These activities include many daily chores such as project management, system backups, change control, and help desk. Business continuity is not something implemented [...]

Why Outsource IT?

Proactively managing your system and ensuring smooth business operation while you focus on developing your core business function Reduce your operation cost – proactively seeking new technologies to lower operational costs and increasing workforce productivity Reduce your business risk  by using well-proven IT products and services Provide you market competitive edge by having easy access [...]

Common IT Support Issues

PC is Slow PC cannot shutdown properly or take a long time to shutdown Cannot send email PC cannot bootup/startup to Windows missing hal.dll blank screen PC infected with virus, malware or spyware Blue Screen of Death Cannot delete files Forget password Receiving a lot spams Share on Facebook

How to choose a IT Support Service Provider or IT Vendor

Get customer profile Talk to the engineers about their jobs and experiences Length of Business Talk about the Best Practices Remote Support Tool – to enable remote assistance/support Electronic Ticketing System to track/log issues Share on Facebook

Differences between Service Desk and Help Desk

Help Desk Focus on the resolution of a specific problems of  IT product It is reactive in nature Deal with present issues only, does not attempt understand the past historical issues or participate in future planing/design Manage only a single product without bothering their linkage with other products or its environment Limited responsibilities Service Desk [...]