IT Support Outsourced Helpdesk Services Company
Our IT Support Helpdesk started in Singapore in 1993.
Our IT Support Companies are located in Singapore and Malaysia.
We also resell market-proven security protection products and services like Kaspersky Internet Security, Kaspersky Endpoint Security, Fortinet Firewall to secure and protect business against undesirable external attacks and threat.
As a part of Business Continuity Planning (BCP), we deployed backup solutions like ShadowProtect, Acronis, Qnap NAS and Synology NAS.
Our Guiding Principles
- Be proactive in seeking problems and learning and exploring new technologies and tools
- Priortize, Plan and Execute IT Support Plans
- Delivering the Best IT Support Services at affordable prices
- “Always Going a extra mile for our customers”. Always exceeding customer expectations and needs.
- Always “Think Win-Win”, as to achieve a long term and sustainable relationship with customers and suppliers
- Synergize business processes and forging lasting and better partnership with our customers and suppliers
- Empathetic listening to our customers with open mind and heart
- Sharpening the Saw
- Always learning and sharing ideas, in the pursue of seeking even better solutions.
- Achieve personal growth & development for our IT support engineers in terms of expertise and work-life balance
- By means of undergo training and obtaining certification, we can achieve better consistency in our service delivery
Robust & Market Proven
- Started in 1993. Have accumulated a vast of IT Experience and Knowledge over 20 years.
- Provide PC/MAC Support Services Remotely, Securely and Instantly.
- Experienced,Friendly and Dedicated Technical IT Support Engineers
- Provide Electronic Tickets for issue tracking and logging for each IT Support Sessions
- During IT Troubleshooting Session, Deploying a Secured and Encrypted Remote Tunnel between users and engineers.
- Get instant IT Support Service with Remote Support at a click of a mouse! VT2
- ServiceDesk (more than a IT Service Support Helpdesk)
We provide IT Support Computer Helpdesk Services to enterprises that need IT Support assistance to users of technology products such as mobile phones, tablets, TV, PC/Mac, software products or other electronic gadgets. Today, IT Support can be delivered over the telephone or online by e-mail or remotely where user can download a small program and run it.
Our friendly and well-trained engineers are experts in getting your system up and running as quickly as possible. We can remotely solve your computer problems without you having to take your computer anywhere. All you need is an Internet connection and from the comfort of your home, you can watch what we’re doing. We don’t do anything without your permission and you can be assured that we are extremely serious about protecting your privacy and security
For smaller business organization, we are able to assist them lower their operational costs in using technology. And at the same time, harnessing technology to improve overall business productivity and efficiency.