IT Support Outsourced HelpDesk Services Company in Singapore and Malaysia

 

 IT Support Outsourced Helpdesk Services Company

 

Our IT Support Helpdesk started in Singapore in 1993.

Our IT Support Companies are located in Singapore and Malaysia.

We also resell market-proven security protection products and services like Kaspersky Internet Security, Kaspersky Endpoint Security, Fortinet Firewall to secure and protect business against undesirable external attacks and threat.

As a part of Business Continuity Planning (BCP), we deployed backup solutions like ShadowProtect, Acronis, Qnap NAS and Synology NAS.

Our Core Beliefs and Values

We Strongly Believe in

Being Passionately In Love with Technologies

Enjoying Energized Interaction with People

Delivering Timely and Suitable Solutions to Tough Business Challenges

Our Guiding Principles

  • Be proactive in seeking problems and learning and exploring new technologies and tools

  • Prioritize, Plan and Execute IT Support Plans

  • Delivering the Best IT Support Services at affordable prices

  • “Always Going an extra mile for our customers”.
    Always exceeding customer expectations and needs.

  • Always “Think Win-Win”, as to achieve a long-term and sustainable relationship with customers and suppliers

  • Synergize business processes and forging lasting and better partnership with our customers and suppliers

  • Empathetic listening to our customers with open mind and heart

  • Sharpening the Saw

    • Always learning and sharing ideas, in the pursuit of seeking even better solutions.

    • Achieve personal growth & development for our IT support engineers in terms of expertise and work-life balance

    • By means of undergo training and obtaining certification, we can achieve better consistency in our service delivery

Robust & Market Proven

  • Started in 1993. Have accumulated a vast  of  IT Experience and Knowledge over 20 years.

  • Provide PC/MAC Support Services Remotely, Securely, and Instantly.

  • Experienced,Friendly and Dedicated Technical IT Support Engineers

  • Provide Electronic Tickets for issue tracking and logging for each IT Support Sessions

  • During IT Troubleshooting Session, Deploying a Secured and Encrypted Remote Tunnel between users and engineers.

  • Get instant IT Support Service with Remote Support at a click of a mouse! VT2

  • ServiceDesk (more than a IT Service Support Helpdesk)

 Highly Innovative Managed Support Services

 

We assist our customers to cut business costs, improve IT Support responsiveness, reduce technology risk and deliver a more  flexible and scalable IT Services.

The business cost of having an in-house IT Support department can be very costly and very difficult to manage for small and medium businesses. When you outsourced your computer IT Support to us, you can rely on our dedicated team of highly trained staffs to solve your computer support issues at only a small fraction of the cost.

Why pay for an IT engineer when you can have an IT team of engineers?

You will be able to allow our tech support engineer to access to your computer and fix your computer remotely. We also supply a large diversity of IT Products and Services that can help you solve your computer or networking problems.

Let Win-Pros team of highly experienced IT Support engineers take the headache of Computer Support from your hands.